Privacy Policy
Woodville Inn is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a stay with us. Please read this policy carefully.
1. Information We Collect:
We may collect personal information such as your name, contact information, payment details, and other information necessary to facilitate your booking and enhance your stay. This may include:
Contact Information: Name, email address, phone number.
Booking Details: Dates of stay, room preferences, number of guests.
Payment Information: Payment method details collected during booking.
2. How We Use Your Information:
We use your information to provide and improve our services, including:
Processing your booking.
Personalizing your experience.
Sending updates or offers with your consent.
3. Information Sharing and Disclosure:
We do not sell or rent your personal information to third parties. We may share data with trusted partners who assist us in operating our website, conducting business, or servicing you, provided they agree to keep the information confidential.
4. Data Security:
We implement security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet is 100% secure.
5. Your Choices and Rights:
You may opt-out of marketing communications by contacting us at [contact email]. You can also request access, updates, or deletion of your data by contacting us.
6. Changes to Our Privacy Policy:
We may update our Privacy Policy periodically. Please review this page for the latest information on our privacy practices.
Contact Us:
If you have questions or concerns about this Privacy Policy, please contact us at hotelwoodvilleinn@gmail.com or +91-75008-40007.
Terms and Conditions
Welcome to Woodville Inn!
Please read these Terms and Conditions carefully before using our website and services.
1. Acceptance of Terms:
By accessing our website or making a booking, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Booking and Payment:
A valid payment method is required to confirm your booking.
Rates are subject to change without prior notice, except for confirmed bookings.
Your booking is only confirmed once we send a booking confirmation via email.
3. Check-In and Check-Out:
Check-in time: 12:00 PM. Check-out time: 10:00 AM.
Early check-ins or late check-outs are subject to availability and may incur additional charges.
4. Use of Facilities:
Guests are required to maintain decorum and follow safety protocols. Any damages caused to hotel property may result in charges.
5. Guest Conduct:
We reserve the right to refuse service or cancel bookings for any guest violating hotel policies or engaging in unlawful activities.
6. Limitation of Liability:
Woodville Inn is not responsible for any loss, damage, or injury to persons or property during your stay. We encourage all guests to secure their valuables.
7. Changes to Terms and Conditions:
We may update these Terms and Conditions at any time. Continued use of our services signifies acceptance of any updates.
For assistance, please contact us at [contact email] or [phone number].
Cancellation and Refund Policy
1. Cancellation Policy:
Cancellations made more than 7 days before check-in are eligible for a full refund.
Cancellations made 3-7 days before check-in will incur a 50% charge of the booking amount.
Cancellations made less than 3 days before check-in are non-refundable.
2. Refund Policy:
Refunds for eligible cancellations will be processed within 7-10 business days. Refunds will be issued to the original payment method used at the time of booking.
3. No-Show Policy:
If you do not check-in on the scheduled date of arrival and have not contacted us to modify your reservation, it will be considered a no-show and will not be eligible for a refund.
4. Early departure:
No refunds will be issued for early departures after check-in.
5. Special Circumstances:
In cases of unavoidable circumstances (natural disasters, emergencies), please contact us, and we will review your case.
For cancellation requests, please contact us at hotelwoodvilleinn@gmail.com or +91-75008-40007.
Shipping and Delivery Policy
Since Woodville Inn provides hospitality services rather than physical goods, there is no shipping or delivery applicable for our standard services. However, if you have booked additional packages or services that include physical items (e.g., gift vouchers, souvenirs), the following policy applies:
1. Processing and Delivery Times:
Orders for physical items are processed within 2–3 business days.
Standard delivery takes 5-7 business days within India.
2. Delivery Charges:
Delivery charges, if any, will be specified at the time of purchase.
3. Tracking Information:
Tracking details will be provided via email once your order has shipped.
4. Undeliverable Packages:
If a package is undeliverable, please contact us immediately. We will attempt to resolve the issue or arrange a redelivery if possible.
For questions related to shipping and delivery, please reach out to us at hotelwoodvilleinn@gmail.com or +91-75008-40007.